Wherever you are and whatever you do for work, I hope you’re weathering the current storm OK. Here, even though as an agricultural enterprise we've been able to continue our farming and cellar work, we've had to begin reinventing how we work as a business. I feel good about the things we've added, including Instagram and Facebook live weekly broadcasts, virtual tastings over Zoom, and an increased investment in sharing what's happening here over video. We even have our own YouTube channel now.
Agricultural businesses are classified as essential, because we’re working with perishable products that often have only one harvest a year, and are the building blocks of the food and drink supply chain. But unless we want to risk infecting our workers and our customers, that status doesn't give us leave to operate as though the business environment were normal. When we were blending at Tablas Creek week-before-last, we made several changes to do what we could to minimize the risks that if one of us were infected but asymptomatic we might transmit the virus. I talked about some of those in last week's blog. With six people distributed around our big conference table, we all had plenty of space. We all pulled and washed our own glasses and dump buckets. The sample bottles were wiped down before they were poured, and only one person picked up and poured each bottle. We kept doors and windows open so there was air moving in the room. We'd all been quarantining at home the previous two weeks, and everyone was healthy. As we've started physically blending the wines, we've limited our cellar team to two people at a time.
Even as we're reevaluating how we can safely operate under current conditions, I've spent a lot of the enforced downtime thinking about how and under what conditions we and other hospitality-facing businesses will be able to reopen. At some point, the shelter at home Coronavirus restrictions will be lifted. I've come to the conclusion that it's very unlikely that we'll go back to pre-Covid status quo.
I'm clearly not the only one thinking about this. As discussions ramp up on lifting local and national restrictions, some of the heavyweights of the American business community are weighing in. The American Enterprise Institute, which you'd think would come down on the side of restarting the economy sooner than later, laid out some pretty rigorous preconditions in their report on how the economy might reopen:
"...when a state reports a sustained reduction in cases for at least 14 days (i.e., one incubation period); and local hospitals are safely able to treat all patients requiring hospitalization without resorting to crisis standards of care; and the capacity exists in the state to test all people with COVID-19 symptoms, along with state capacity to conduct active monitoring of all confirmed cases and their contacts."
Similarly, JPMorgan Chase's Jamie Dimon, in the annual letter to his shareholders he published last week, predicted a complex series of events that would need to take place before the American economy could start to get back to normal, and ongoing restrictions once it does:
"It is hoped that the number of new COVID-19 cases will decrease soon and – coupled with greatly enhanced medical capabilities (more beds, proper equipment where it is needed, adequate testing) – the healthcare system is equipped to take care of all Americans, both minimizing their suffering and maximizing their chance of living. Once this occurs, people can carefully start going back to work, of course with proper social distancing, vigilant hygiene, proper testing and other precautions."
We won't be the only (or first) economy to figure out how to safely relax the restrictions that have allowed us to slow the spread of Covid-19. An article in the New York Times examined how a few European countries are going about restarting their economies. From their conclusion: “The gradual acceleration of economic activity is accompanied by strict new rules requiring people to cover their nose and mouth in shops and on public transport — and many more months of strict social distancing.”
So, what will a winery tasting room look like once we can reopen, whenever that is? It won't, I don't think, look like it did over the last two decades. We will almost certainly face restrictions to the activities we can conduct, and even if we don't, we will need to operate responsibly. I'm thinking it may resemble the brief period after social distancing measures were announced but before all tasting rooms had to close. Restaurants removed tables. Our tasting room moved to tasting-by-reservation so we could keep six feet between groups. Everyone started cleaning and disinfecting much more rigorously.
This is the time, before we're faced with the imminent arrival of customers, when we should all be thinking about we can reopen safely. How many customers will we safely be able to welcome at a time? What sorts of events will we be able to hold? What will we need to do to make sure that our team is safe? I don't know, but am trying to plan for it. Assuming we'll just go back to status quo ante isn't smart.
This great article by Thomas Pueyo called "The Hammer and the Dance" was widely shared last month. We're all working on the hammer now. But there will be a longer period of the dance, where we've reopened but are constantly mitigating risks. Now seems like a good time for us all to start thinking about what that will look like, and examining the pieces of our business that will likely have to change.
I look forward to figuring this all out, as a community.