When we reopen post-Coronavirus, things will look different. But safe and fun aren't mutually exclusive.
Six weeks ago, I wrote a blog thinking about what reopening might look like post-Coronavirus. At that time it seemed far away. Now, we're getting down to the details of reopening, which I'm anticipating will happen sometime in June.
[Editor's Note June 9, 2020: We have received permission from the state and county to reopen. Our first day open will be Wednesday, June 17th. Thank you for your patience!]
When I wrote that blog, three weeks into most stay-at-home orders, the idea that businesses would reopen into a very different reality hadn't hit most people yet. The hope was that we could crush the curve in a month or two, and then reopen more or less as we were before. Now nearly every state has begun reopening, to some degree at least, and California has entered stage 2 of its Resilience Roadmap. In this stage, restaurants (and wineries who serve meals) can reopen for in-person dining under distanced guidelines.
At Tablas Creek, we're not a restaurant, and don't feel it's wise for us to try to become one just to reopen a few weeks early. Food, after all, changes how wine tastes. There's a reason that professional tasters don't evaluate wines over a meal. And great food (as well as great food service) is hard, particularly if you have to provide "bona fide meals" as specified in the state protocols.
If I thought we were looking at months before we could reopen, I might evaluate, but I really do think that we're in the home stretch, and reopening tasting rooms under new safety protocols is a matter of weeks away, not months. After all, as a recent letter from CA regional wine associations to the governor points out, if serving food and wine can be done with an acceptably low level of risk, serving just wine is (if anything) safer. There's less prep, fewer utensils, less cleanup. Less to sanitize.
We don't know exactly when that will happen. But we do know that when it does happen, we want to be ready with plans that we're confident will provide a great experience, safely. So, what can customers expect? Much of what I predicted in my April blog, but a few additional things. Here's what we're planning:
- Tasting by appointment only, so we can regulate traffic flow, make sure that we don't have people building up in our parking lots, and be sure that we can take great care of the people who do make the journey.
- Get to know our patio. We'll be doing all our tastings outside for at least the next few months. We have a great patio space with several shaded levels, and we're making some alterations to ensure that everyone has their own space. Why outside only? I dive into why we think that's so critical below.
- Plenty of time between groups to clean and sanitize spaces. We're leaving roughly double the time that we figure most guests take for a tasting with us between bookings. We want to make sure we have enough time for a relaxed tasting, and to clean and sanitize spaces, with no one having to wait.
- All seated flight tastings. We're planning tastings of six wines, which we'll serve in two flights of three. We're getting cool no-touch carriers to bring the wines to guests' tables. That way we don't need to stay in guests' space as long. That level of spacing just isn't possible across a tasting bar.
- No groups larger than six. Large groups in and of themselves encourage people to abandon physical distancing, even if you ask them to maintain it at your facility. Plus they're inherently chaotic at the winery. I feel like this is a part of not encouraging behavior that is likely to have negative consequences.
- Face coverings for us, and for you until you're seated. Our team will be wearing face coverings, and we'll ask guests to as well until they're seated at their tables. We'll have disposable masks for anyone who needs one.
- Education and health checks for our team. We're working with our team to help them monitor their own health. No one who is showing any symptoms will be allowed to come to work. We have always granted paid sick leave for our team members, so they have no economic incentive to work while they might be ill.
- No merchandise browsing or picnicking. We'll be restricting our merchandise to a few items that we can display on the wall behind our check-out table, and then getting items from boxed stock as requested. And because we'll be using our whole patio to properly space out our tastings, we won't be able to accommodate picnicking. We apologize!
As we learn about how Covid-19 spreads, it's clear that the most important thing to avoid is creating spaces where virus particles accumulate and stay. That's why the rates of outdoor transmission are so (happily) low, particularly with distancing guidelines observed. Earlier this month I shared on Twitter this terrific piece by UMass epidemiology professor Erin Bromage. In it, he investigates where significant spread occurs and where it doesn't. Because infection becomes much more likely as sustained contact with virus particles occurs, the risks are high in enclosed indoor spaces without much fresh air flow, low elsewhere. And while I love our tasting room, and feel confident in our cleaning protocols, it's not a space I'm comfortable welcoming guests in right now. There's not a ton of air flow. It's surrounded by our cellar (a space without much air flow, for obvious reasons). We only have one door. It's just not feasible to match the level of air circulation we can get outdoors.
Fortunately, we've got our patio. We did the math and figure that we can easily seat 50 people at a time, with plenty of distance between groups. Plenty of shade (and yes, we know there will still be some hot afternoons and are installing both fixed and portable misting systems to help ameliorate this).
On our patio, with our other safety and cleaning protocols, I feel that we can open with exceptionally low risk to our guests and team. And that's critical. This is a marathon, not a sprint. I'm expecting that we'll need to operate in a Covid-19 environment for a long time. If you feel you can operate each day 99% safely, that sounds like pretty good odds. And if you're just open a few days, that's probably OK. But if you have to be successful every day for a month, your likelihood of zero mishaps drops to 74%. If it's six months, it drops all the way to 16%. A year, and your chances are just 2.5%. That's just the relentlessness of exponential math. But it drives home what the stakes are as we contemplate how to reopen. Each additional step that we can take to reduce our risk of catching or transmitting the virus, even if it's minor and incremental, makes a big difference over time.
For years, we've gotten requests for outdoor tastings. This wasn't the situation in which I'd hoped to add them to our lineup, but I do think it's going to be a great experience for our guests, and I'm confident that we can sustain it as long as we need to, safely.
What do you think? Are you ready to go back wine tasting? And under what conditions? Are there things you're particularly concerned with? Please share in the comments.