What separates a great wine dinner from the many good ones?

I've hosted a lot of wine dinners the last few months. Restaurants, understaffed and overwhelmed in the aftermath of Covid, are starting to have the bandwidth to refocus on special events. Add to that the fact that after a few years where yields were low and demand was high, we finally have wine to sell, so I've been traveling more. And sprinkle on top some invitations that I thought were too cool to turn down, including the Paso Robles Asia tour and the Tasting Climate Change conference in Montreal. At each city I visit, I try to set up a dinner, because I think they are the best way to share the wines and story of Tablas Creek. 

All the dinners I've had the pleasure of hosting this year have been good. Most have been very good. But last week, I hosted a dinner with Chef Spike Gjerde at Woodberry Kitchen in Baltimore that was one of the best I can ever remember, and it got me thinking about what it was that separated it from others. I think the event nailed all five of the elements of a great wine dinner:

• Inspiration. A great menu requires creativity. After all, a great pairing is not as simple as making a dish have similar flavors to the wine it's supposed to pair with. There are times where what a dish (or wine) needs is contrast. And then there's the talent that the greatest chefs have to make dishes that pull subtle notes out of the wines they're paired with and make it somehow taste more like itself. In my experience, great pairings are created by chefs who sit down with a wine and build the dish around it. After all, the wine isn't something that can be changed. The food has to have the right flavors and the right volume to have presence while still allowing the wine to shine. That's not an easy balance to strike. And the wines themselves should be selected because the chef found them inspiring to pair with. It’s hard to make a truly great dinner with, for example, the four wines your distributor may happen to have in quantity.
• Execution. It should go without saying that it takes more than a great menu to have a great meal. The food needs to be served promptly, and get to the diners hot. That's not easy when making the same dish for 20 or 40 or 70 people. That takes a chef with a good team and good organizational skills, and a front-of-house staff that can keep up.  
• Atmosphere. That doesn't need to be luxurious. The Woodberry Kitchen dinner was served outside on their brick patio on a drizzly evening. But the chairs were comfortable. The lighting was great. And the three large communal tables meant that the conversation was lively and everyone engaged. Restaurants often try to keep their standard table seating for wine dinners, and place each group at its own table. But in my experience that's a mistake. Bringing people together into larger tables creates a special sort of energy. It also means that solo diners aren't left by themselves.
• Pacing. A great wine dinner is like Goldilocks and the three bears: not too fast, not too slow. You need space for people to learn about the wines and hear from the winemaker. It's frustrating when people are poured a new wine, you start to talk about it, and then the food is served right away. You're left to talk over the hubbub of service while everyone’s food gets cold. Not ideal. But these multi-course affairs (typically 4 or 5 five courses, and sometimes more) can also drag if the kitchen can't keep up or there's too much time between courses. I finished one dinner at 11pm recently. That dinner started with a reception at 6pm. That's a marathon, and can often result in people losing energy (or drinking too much) before the last few courses are served.  
• Personality. Guests come to a wine dinner for more than a good meal. They come to learn about the winery, and about the restaurant. They want to hear the inspiration for the different courses, and come away with a new idea or two about food and wine pairing. That requires both a winery representative and a chef interested in sharing their stories and their inspiration and with the talent to keep an audience engaged and bring them along on a journey.

One complicating factor is that it's a surprising but true fact that most chefs aren't all that into wine. Some don't drink at all, or drink liquor or beer. Others like wine, but think of it as an accessory to their food rather than an equal partner. And these chefs can produce good, even very good wine dinners. After all, how wrong can you go with a delicious dish and a delicious wine? But the best wine dinners, in my experience, are designed and executed by chefs who love and are intrigued by wine's mysteries. And at last week's Woodberry Kitchen dinner, Chef Spike's love for the food he was cooking, the pairings he created, and the wines that were featured came through with clarity. 

These photos (thank you to Woodberry Kitchen for taking and sharing them) should give you a sense. The menu was remarkable, and included dishes like asparagus and crab en croute with caviar beurre blanc (left, paired with our Esprit de Tablas Blanc) and filet of beef en valise with smoked oysters and sauce treize cepages (right, paired with two older vintages of our Esprit de Tablas). And critically, all the courses got to the table in great time and at the right temperature.

The selection of wines included some unusual treats like 2012 and 2015 Esprit de Tablas, our 2022 Dianthus rosé, and the 2018 Vin de Paille Quintessence, which we shipped specially out from the winery.

The long, communal tables meant that the conversations were lively all night. Everyone had enough space without feeling isolated:

The pacing meant that I had a chance to tell the story of each wine. As if by magic, as soon as I was done speaking the next course appeared. Of course, that's not magic, that's planning and a great team:

Finally, at the end, Spike came out to accept a well-deserved ovation and talk about the inspiration for the dinner. He talked about a few of the courses, but like any good storyteller focused on the personal side of things: his own formative years as a young chef where he was invited by my brother to participate in a food and wine showcase in the Caribbean, and ended up between Jean-Pierre Perrin and Jean-Louis Chave listening to them dissect a meal and the pairings that went with it. Some thirty years later, we all were the beneficiaries of the lessons he learned, then and later.

 

Thinking about the Box in Which we are Thinking Inside the Box

By Ian Consoli

I remember the day Proprietor Jason Haas came to me with the decision to allocate a portion of our 2021 Patelin de Tablas Rosé to release in the Bag in Box (BIB) format. We had addressed the idea in multiple managers' meetings, so it wasn't a surprise, but we had a quick turnaround ahead of us. On a short timeline, we picked up a standardized, cardstock, square box, printed the same label we would put on a bottle, and wrapped it over two sides of the box. While we all knew we could make a bigger statement from a design standpoint, our belief in the concept outweighed our worry about the aesthetics. We turned to the old adage of don't let perfect be the enemy of good and carried forward.

The launch, as you may already know, was incredibly successful. Another day I will never forget was releasing 300 3L BIBs in an email and watching the website traffic go off the charts while Jason saw the sales pinging away. We were walking back and forth between our offices with our hands on our heads in jubilant exasperation to the oft-frequented term, "bonkers!"

300 boxes filled with premium wine at $95 a piece sold in four hours without a single comment on the lack of design on the box. Yeah, bonkers.

We released 400 more, followed by the 2021 Patelin de Tablas Blanc and 2021 Patelin de Tablas red. Noting the program's success as we entered the second year of releases, we knew we wanted to expand the BIB program from our mailing list to retail shelves. As Jason highlighted in this blog, there were significant barriers to scaling the program up. We just had to figure out how to work around them.

So begins the next chapter in our premium BIB story.

Jason told the story of our boxed wine success as the keynote speaker at the 2023 DTC Wine Symposium, noting the positive reception in the DTC market and the current limitations preventing us from offering these boxes to wine shops requesting them.

Afterwards, Jake Whitman of Really Good Boxed Wine (RGBW) approached us. While we and other wineries had worked to build the reputation of premium BIBs in the DTC market, Jake and RGBW had been paving the way for a premium category of BIBs on retail shelves. He thought there might be a way for us to collaborate to solve some of the issues we addressed and work together to develop the category.

We worked with the team at Really Good Boxed Wine over the past year to expand production and design a box that would stand out on retail shelves nationwide. We are happy to introduce that box to you now, along with its benefits:

Design: The previous version of our boxed wine made sense for our current customers. Our wine club and mailing list know who we are; they read our reasons for releasing the wine, know the wine is good, and see the benefits of the BIB packaging. What does it matter what the packaging says when the contents are what you want?

This is not the case when it comes to retail shelves. We needed a box that would speak for us. One of the significant benefits of a box is the real estate on which we can share information. This contrasts with a wine label, where information must be limited. We used an entire panel to summarize the key benefits of the BIB format from one of our blogs, effectively communicating with a consumer who might not know who we are or why our BIB wine is priced differently from the BIBs they are used to seeing.

Shape: RGBW noticed retailers placed their earlier boxed wine designs in, well, the boxed wine section. A $70 BIB targeting a premium consumer in a section where budget shoppers are looking at $15, $20, and $25 BIBs is not competitive. In response, their team designed a box the width of a burgundy bottle. That size allows them to fit alongside wines in bottles in the premium category where they belong. It also means it will be easier for consumers to identify high-quality wine in BIB.

Shipping: The benefits are not all for the wholesale market. Our early trials revealed an issue with shipping multiple BIBs. An initial three-box limit proved too many, as the boxes would crush each other en route to their location, arriving in a dismal state. We then limited purchases to two boxes, shoving craft paper all around them to protect them. The presentation was as hodge-podge as it sounds.

Jake and his team developed shipping boxes specifically for this BIB design. They have grids that hold each box in place for one-packs, two-packs, and three-packs. Thanks to this change, we can now increase our limit back to three BIBs per customer!

Perception: We knew our original design was not a long-term solution. Premium wine in a box should feel premium, and this new box does. It is sturdy, has a clean design, and communicates our message of sustainability. We chose black ink on cardstock (similar to our case boxes) to ensure the recyclability of the packaging. This package will stand out on retail shelves and look nice in the fridge.

We plan to release about 950 boxes of the 2023 Patelin de Tablas Rosé in its newest package (Check those emails) and around 800 to retailers in California and a few other hand-selected states soon. These retailers (many of whom commented on our social media posts or responded to our emails to express interest), represent a test that, if successful, could lead to us rolling these boxes out more broadly around the country in 2025. We don't want to be the only ones talking about the benefits in sustainability, shelf-life, and space that boxes offer, and this gives us a chance to activate the network of cool independent retailers and hopefully even a few restaurants!

That national program will launch later this month, so feel free to contact us if you hope to find the boxes near you.

It only makes sense for me to conclude this blog post by thanking the team that made it all possible. The resources given freely by Jake and Michelle at Really Good Boxed Wine are on a level indicative of the most hospitable of the wine industry. With a rising tide lifts all ships mentality, they are to be admired. I strongly encourage you to find their wines near you or order online. Oh yeah, and the wine is Really Good.

The quest for sustainability: wine's "yes, and" moment

In improv comedy, there's an important concept called "yes, and". In essence, it means that you're taking what your team has done previously and building on it. This is important in improv because it's unscripted: you don't know what's going to come before, but it's your job to keep up and build the momentum. The website of the famous Chicago-based comedy group Second City has a great summary of its importance in the improv world:

A large part of improv is that you are always there for your scene partner or partners, and, in turn, they are always there for you. This is the goal of “Yes, And”! By saying yes to your scene partner, you create something much more entertaining. If you start a scene by saying that you are an alien, and your scene partner completely commits to also being an alien, being abducted by an alien, etc., both of you know you can count on the other person. On the other hand, if you start by saying you are a puppy, but your scene partner says “Wait, I thought you were a cat!”, the scene is compromised. Not only do you feel less confident, but also the audience is less entertained.

As the same page points out, "yes, and" has applications in real life as well, to the point that it's become a business school staple. I was reminded of the concept's relevance twice recently. The first time was when I shared on my various social channels my excitement at the news of Karen MacNeil's announcement that she was no longer going to accept wine packaged in heavy bottles for review. The responses fell along the lines that you would probably predict. The significant majority (about 80%, by my rough count) cheered the decision as an important step for a writer using her platform to nudge a tradition-loving industry in a positive direction. I got a few responses from the right wing fringe (maybe 5%) complaining that this was nothing more than virtue signaling and that things like carbon footprint and climate change were a hoax. But I also got some responses that while this was positive, it was of secondary importance to other environmental issues in grapegrowing, winemaking, or wine marketing. A few of the issues mentioned in these comments were pesticide use, the carbon footprint of wine tourism, and the prevalence of single-use packaging.

Now it's possible that these weren't good-faith comments in the first place. Deflections to other problems have become a favorite tactic of the anti-environmental lobby in recent years, with the goal of muddying the discussion of any particular solution and forcing proponents to defend their proposals against one idea after another. But these responses got me thinking. 

The second occasion recently where I was reminded of the importance of "yes, and" was at last week's Tasting Climate Change Conference in Montreal. The event was inspiring. We heard from experts in viticulture, resource use, and the soil microbiome; discussed the changes that wine regions have already observed and the best projections for what things will look like in another generation; and debated the best way forward for packaging, certifications, appellations, and grape varieties. I sat on a panel with a local importer and a representative from the SAQ (the province-wide monopoly on wine and liquor sales) to discuss the role that producers, importers, and retailers can play in moving the wine community toward a more sustainable future. A core piece of what I discussed was our experiment in recent years in releasing a high-end boxed wine due in large part to its more-than-80% reduction in the carbon footprint of the package compared to four glass bottles and the capsules, corks, and labels they require.

To begin my presentation, I wanted to establish that this experiment was not done in isolation, but instead part of a fundamental approach to how we conduct our business. Across our departments, we focus on making choices that have the fewest possible negative repercussions and the greatest possible positive impacts on our people, our land, our community, and the broader environment. I've written about most of these initiatives here on the blog, including: our longstanding commitment to organic and biodynamic farming; our move to lightweight glass; our embrace of kegs in our wholesale sales and our tasting room; our replacement of plastic water bottles with reusable canteens; our reduction in tillage; our move toward dry farming; the growth of our composting and biochar programs; and the installation of a wetland to treat our winery wastewater. One of the reasons we love the Regenerative Organic Certified (ROC) program is because it's both rigorous and comprehensive, with meaningful requirements in soil health, biodiversity, resource use, animal welfare, and farmworker fairness. I fielded as many questions about our farming approach, or our commitment to our people, as I did our packaging.

That's why, to me, the deflections about there being other pressing issues in the world of wine beyond carbon footprint ring hollow. Addressing one issue doesn't mean not addressing another. Should you be using lighter bottles? Absolutely. Your customers will appreciate it, you'll save your winery significant money, and you'll reduce your overall carbon footprint by between 10% and 20% depending on the bottle you were using previously. But should you also move from conventional to organic farming, or from organic to biodynamic or regenerative farming? Also yes. You'll feel better about not exposing your land, your people, and your neighbors to chemicals. You'll improve your soil's resilience and its ability to withstand extreme rain events, heat spikes, and drought. And you'll almost certainly make better wine. How about coming up with new ways of connecting with your customers that don't require you to fly all over the country or them to fly out to see you? Also also yes. You'll save money and realize that the initiatives that you came up with allow you to reach a much higher percentage of your current (let alone potential) customers than you were able to before. I could go on.

If you don't believe that carbon footprint matters or that businesses have a responsibility for the carryon effects of their choices, I'm not sure that any of this will matter to you. But for the rest of us, this isn't a time to think of these challenges as either-or choices. Adopt a more comprehensive approach. Don't let the perfect be the enemy of the good. Get started, and adjust as you learn more.

Yes, and.

The Benefits of Marketing Interns in the Wine Industry

By Ian Consoli

Over the past two summers, we have extended the opportunity for one individual to participate in a marketing internship at Tablas Creek. We contacted local universities, and posted on LinkedIn, Paso Wine Careers, and other job listing sites. The response to the listings was immediate and enthusiastic, as individuals looking to make their start in wine marketing found the post and applied. This September, our second marketing internship concluded, and for the second internship in a row, the accomplishments we made during the three months created a lasting impact on our marketing program. Two internships may be a small sample size, but it is enough for me to realize we are on to something.

One of the purposes of this blog is to share success stories, whether in sustainability, farming, recipes, wine marketing, or an array of other categories. With a general feeling of success, I thought we would share how and why we developed an internship program, its structure, and its results. My hope is for other wineries to feel inspired by our results and create a wine marketing internship program of their own.

Video: Day in the Life of a Wine Marketing Intern

The idea

Marketers ponder. (In fact, that pondering time is crucial for marketers to develop innovative ways to help brands develop, but that’s a piece for another time). In one of those ponderings, I thought back to my marketing internship in college and the value it brought me with the suffix, “Wouldn’t it be nice if we could offer that opportunity to someone?” The answer was that we absolutely could. In fact, we might be one of the better-positioned wineries to offer one. We are large enough to employ a full-time marketing person (me) yet small enough that one marketing person is responsible for every aspect of the department. The idea made sense, but we needed to ensure the benefits outweighed the cost of bringing someone on board. We developed a program with three potential beneficiaries in mind:

Benefits to the candidate. The candidate would study and observe all parts of marketing throughout our organization. We employ one of the most intensive social media programs in the wine industry, with daily postings on three major platforms and weekly contributions on four more. What an opportunity for someone to learn every aspect of a professional marketer!

Benefits to the company. That intensive social media program requires many ideas and a lot of time. Social media is always changing, and the next generation fuels much of that change. We felt a current student or recent graduate would give us a Gen Z perspective, refresh our social media, and help us better understand social media’s current climate. If we repeat the program every summer, we will continue to refresh that understanding. After a month of shadowing, the candidate should be comfortable enough to contribute to our social media, email campaigns, website, public relations materials, and more. That alleviation of the marketer’s workload means more time for those pondering sessions.

Benefits to the industry. Summer internships are, by design, temporary positions. If we do not plan on employing the intern after three months of work, then what’s the point? Well, that temporary position could translate into a permanent position at another winery in the region. My personal philosophy is that the wine industry, at least locally, has a long way to go when it comes to understanding and respecting the value of employing a full-time marketer. I also believe that as more dedicated marketing professionals emerge, the better our marketing as a region will become. By power-training an enthusiastic candidate, we may help that candidate emerge as one of the top wine marketers and make significant contributions to the wine industry.

The Execution

For this internship to be well-rounded, we needed to look at every aspect of a marketing director’s duties, strip them down to their basic intent, and format a learning program that gets to the fundamentals of those duties. This practice is, within itself, a benefit to the marketing team and the company. Here’s a shortened description of the responsibilities we came up with:

1. Social Media: Assist and implement daily social media posting and focus on developing a video strategy.
2. Content Creation: Develop photography, videography, and copywriting skills (complete one piece for the Tablas Creek blog).
3. Print Media: Assist with inserts for our wine club shipment and participate in printer negotiations.
4. Public Relations: Write one press release and present it to local news outlets.
5. Email: Observe, collaborate on, and take the lead on monthly email campaigns.
6. Hospitality: Spend one day a week in the tasting room to connect front-of-house and back-of-house mentality.
7. Events: Participate in one on-site and one off-site event.
8. Major Project: Pick one significant project to complete over the course of the three-month internship.

We feel these responsibilities give our interns a taste of most of the daily tasks of a wine marketer while allowing them to focus on their primary skillset.

The Results

We hired two interns with entirely different skill sets. The first, Nadia Nouri, specialized in social media. She joined the team in the summer of 2022 when short-form videos started to gain recognition in the wine industry. That medium was a second language for her, one she spoke fluently. We developed multiple series and videos during her internship.

The understanding we developed inspired me to speak on short-form video at the DTC Wine Symposium in 2023. Our following grew by over 2,000 people, engagement was up, reach was up, and, more importantly, our content had a burst of life. That’s something a new perspective always brings. Here are a couple of my favorite posts from that time.

 

Shelby Burns was our most recent intern, and is a graphic design and communications specialist finishing her last quarter at Cal Poly, San Luis Obispo. I can navigate the Adobe suite of design tools, but working side-by-side with a collegiately trained graphic designer helped simplify processes and improve our print media. Her big project was developing a single booklet combining three handouts into one. The booklet she created will minimize our printing, saving resources and money in the long run. My favorite piece from her project was a consumer-facing vineyard map that will help guests enter our vineyard in a fun and educational way. I mean, check it out!

Key takeaways

Not all interns are the same, and thank goodness they aren’t! Lean into the talent of your interns. In going from a social media specialist to a graphic designer, we realized both interns would benefit more if we focused on developing their specific skill sets while giving them a taste of all other aspects of the position.

Evaluating your processes is always a good thing. Nothing drives your expertise home like teaching. Developing this internship program forced us to take a good look into what we were doing, and helped us tighten up our marketing efforts. Also, sharing what you have learned always feels good.

You can always use a fresh perspective. It is rewarding when one of your key motivators becomes a key takeaway. We felt that adding a fresh perspective to our content room (my name for the marketing office) would help us grow, and we were right. More perspectives bring more understanding. We can’t wait for next summer’s marketing intern to add to what we’re doing at Tablas Creek.

A Guide to Making One-Minute Social Media-Friendly Cooking Videos for Wineries

By Nadia Nouri

I’ve always been passionate about demystifying the world of wine, especially for my fellow Gen Z friends who aren’t exactly sure where to start. One of the most commonly asked questions in our tasting room (especially for some of our more obscure varieties) is, “What food would you recommend pairing with this wine?” With cooking videos having taken over the internet, it seemed like a no-brainer to film and post the recipes we already have on our website so we can share how our wines can easily be paired with familiar dishes. While filming and cutting down a 20- to 40-minute recipe into a 1-minute video isn’t an easy feat, it’s well worth being able to share different ways of enjoying our wine – and we think more wineries should do the same. The benefits of creating cooking videos include:

Reach. Our average reach on Instagram is roughly doubled for recipe reels, compared to the average reach of our other reels. That reach allows us to connect with those who may not have otherwise discovered our wines. And this makes sense; short-form video has taken over the social media space, boosted by Instagram's algorithm and the natural appeal of video. Because, let’s be real, a photo of a bowl of soup can only have so much appeal — it’s got to be able to stop you mid-scroll. 

Durability. Not only do more people see our videos the first time they appear in their feeds, but our recipe videos get 8x more saves on average than our other videos, meaning people will come back to those particular videos, and may use them as jumping off points for more of our content. Plus, a one-minute video with actual process of how simple it can be to achieve a delicious wine pairing is shareable content for Tablas Creek fans and foodies alike. 

Approachability. These videos allow us to showcase our wines in a more approachable and accessible way. By pairing each wine with a recipe that customers can easily make at home, we can break down the perception that wine pairing is out of reach unless you're already a sophisticated wine drinker. Easy-to-follow recipes that have been bundled up into a short video are also a fantastic introduction to wine. Our goal is to create videos that are both informative and entertaining, making it easy for anyone to feel comfortable experimenting with wine and food pairings. 

If you haven't seen them on our feed, here's a recent video, pairing our Dianthus Rosé with a Spanish omelette:

View this post on Instagram

A post shared by Tablas Creek Vineyard (@tablascreek)

A step-by-step guide to making cooking videos:

What You Need:

1. Phone: videos on social media do not necessarily need to be high production, so any camera works!
2. Tripod: having a steady picture will make a difference in the final product. It doesn’t need to be fancy, but it is definitely worth investing in a tripod to have your hands free while cooking.
3. Good lighting: Whether you’re using artificial lighting or natural light, it’s important that the videos are bright.
4. Editing software: I use CapCut for editing all my videos, but use whatever platform you like and feel comfortable with.

How To Film And Edit A Cooking Video:

1. Plan out your shots: The less you have to move your tripod around the better. Be prepared for every step in the recipe; think about transitions, close ups, what parts of the recipe are going to be the most appetizing or satisfying to watch.
2. Film each part of the cooking process: If you have to chop up 4 carrots, you don’t need to film chopping every single one, but capture at least one of them. This will give you more choices of clips to choose from when editing. While it might seem daunting to film every single step, it will make the recipe easier to follow if each step is shown, even if for just 1 second.
3. Film the finished product: Plate it, add garnishes, pour wine, and really set the scene.
4. Take pictures: Having photos for a cover shot helps keep your feed looking consistent and clean.
5. Import all clips into your editor: From here you can begin trimming down clips to find the best content to use for the final video.
6. Add background music: Find sounds that are trending on Instagram or TikTok to add to the background of the video to give some interest. I like to import the sound into the editor so I can sync the clips to go along with the rhythm of the music. CapCut’s editor allows you to directly link your TikTok account to find trending sounds or saved sounds.
7. Export and Share: Export the video at a quality that your chosen platform suggests. Then it is finally time to share your recipe with the world!

 

After making a dozen or so cooking videos, here are a few tips and tricks I’ve learned along the way:

1. Source recipes you know will pair well with your wine: We have a variety of recipes - some from renowned chefs, and others from the Tablas Creek cru. With the recipes that are on our website, we already know they’re tried and true, but we have tried new recipes with some of our wines before that didn’t work out. So be sure to test them!
2. Ensure you have enough storage on your phone: While this might seem like a no-brainer, when your phone is full of Tablas Creek sheep content like mine, you might have to take a moment to clear out your camera roll before being able to film. 
3. Take your time: Not only does the recipe have to taste good, but it has to look good for the camera. The recipe should be visually appealing, so be sure to keep that in mind during filming.
4. Tell a story: The video should have a clear beginning, middle, and end. By the end of the video it should feel complete, not like something is missing.
5. Keep it short and sweet: I like to keep our videos fast-paced and under a minute, which can be time-consuming in the editing process, but is well worth it.

Happy cooking! 

Unpacking a Potential Wine Scam

A little more than a decade ago, I got a scam email that was a fairly sophisticated attempting to cheat us out of thousands of dollars in shipping charges. I posted it on this blog, breaking down why it was a scam and what would have happened had I followed through, and heard from dozens of other members of the wine community that they'd received the same email and in researching its validity ended up at my blog. In a few cases I heard from people on the verge of wiring money to the fraudsters. And as versions of that scam email kept circulating over the subsequent decade the blog, I and other commenters kept updating the details until it became a kind of evolving archive of scam attempts and the names that the scammers were using. 

So, in that spirit, I'm sharing the following scam email I received a couple of weeks ago:

From: TONY NOVICK [mailto: [email protected]]
Sent: Thursday, April 27, 2023 10:51 AM
To:
Subject: TOUR

Dear Sir/Madam,

How are you? I hope this mail meets you well and in good health. I"m writing to make an inquiry.

I am one of 20th members in a private wine club in the United Kingdom that we call "TERROIR ELITE CLUB". 20 of us are going to visit your place and we are staying in a house around your area.

From there we will travel around and see different places and especially we are going to see some wineries, estates, cellars, Vineyards, breweries, distilleries, Museums and extra virgin oil facilities so we wonder if it's possible to visit your facility on FRIDAY, 25TH OF AUGUST, 2023 and maybe taste some of your wines, beer, spirits, extra virgin oil or any other of your regional products?

However, We are also free to undertake in any other kind of tours, guided tours, visits, leisure experiences or adventurous activities.

If you will be available on the requested date, urgently send us your quotation and total cost for the 20 persons coming to your facility for "TOUR" or "VISIT" on FRIDAY, 25TH OF AUGUST, 2023.

Finally, if our date is not suitable for you, get back to us since our date of visitation is still flexible.

Thanks in advance

Yours Faithfully,

Mr. Tony Novick.

ADDRESS: 33 Great Queen St, London
WC2B 5AA,
United Kingdom
EMAIL: [email protected]

NB: All replies and correspondence to be forwarded to "[email protected]
"

As I did last time, I'll break down why it's tempting, what gives it away as a scam, and what might have happened had I followed through.

Why it works
Like most scams, the note plays on a winery's desire to believe that their profile is high enough that people they don't know will search them out. And we do get inquiries to visit from people and groups that we don't know all the time. Getting 20 visitors who are members of a private wine club in the United Kingdom seemingly offers a pretty good chance of a substantial sale. And unlike many scams the written English in the email is believable. Not flawless, but believable. And there's no hard ask here... no request for money or banking information, nothing even that seems suspicious. That might encourage someone to reply, thinking that they have little to lose and allowing the scammers to make further contact with someone they know is potentially interested.

Why it's a fake
First, there is no mention of the name of the winery or even more suspiciously the town or region in the letter. If you're going to try to reach out to Tablas Creek to schedule a visit, wouldn't you mention Paso Robles in the note? Second, it's pretty clear they're casting a wide net. They're interested in visiting not just cellars, estates, wineries, breweries, and distilleries, but Museums? Apologies to our adorable Pioneer Museum, but no one comes to Paso Robles to go to museums. And also open to other sorts of "tours, guided tours, visits, leisure experiences or adventurous activities"? Stretches credibility. Third, there was no visible "to:" address, and my address was in the hidden "bcc:" field, presumably because this was sent to many hundreds or thousands of emails hoping one or more would bite. Fourth, when I plug the address that Mr. Novick gives into Google Maps it returns a barbershop, Ted's Grooming Room. Fifth, the return address is a yandex.com address, a Russian domain not widely used in the UK. And sixth, how many people named Tony Novick are likely to have their actual email be "[email protected]"?

What would happen if I followed through
There is a tremendously informative Facebook post by Bacchus Winery in Virginia, from January of 2020. They share a nearly identical letter, though at that time it was purportedly from a Gabriel Dawney, and the name of the club was "Bacchus Klaus". Bacchus's owner replied to the note quoting a modest tasting fee and received a check for more than £3,500, or over $5,000: 

In his notes, he reports that if he'd deposited the check he'd have given routing information to the fraudsters. I don't think that's right, especially if (as I'm sure is the case) the check is fraudulent. Instead, what seems likely is that the purported visitors would ask that the overpay be returned to them in some non-cancellable form like a wire transfer or a Western Union payment. If the business resists, they would likely become more and more insistent and eventually threatening about repayment. When your bank rejects the fraudulent check, you'd be out whatever you'd refunded for their "overpayment". The fraudsters, probably in Russia given their email address, face little risk of enforcement.

It's not clear that there's anything that the American authorities can do about this. Relations between the United States and Russia are far from cordial at the moment, and a report of petty crime is unlikely to be pursued, let alone lead to any action against perpetrators. Plus, email addresses are easy to spoof, and at relatively small sums law enforcement usually doesn't even bother to try. So, Tony Novick, or Gabriel Dawney, or whoever you are, you'll have to make do without a visit to our winery, estate, cellar, vineyard, brewery, distillery, and/or museum. Seller beware.

Are tasting room sales really falling off a cliff? Not exactly.

On Monday when I got into the office I was greeted with an alarming headline from WineBusiness.com, the wine trade's most-read publication: Are Direct to Consumer Wine Sales Falling off a Cliff? This headline was based on a report published by Community Benchmark, a company that aggregates winery tasting and sales data to provide insights to wineries, regional associations, and wine media. It had already gotten some high-profile attention over the weekend, with industry guru Paul Mabray presenting it as evidence on Twitter that wineries need to be thinking about other ways of customer acquisition beyond their tasting room:

Our over-dependence on oenotourism is a recipe for disaster especially with the macro trends of increased winery competition, extended experiences, and wallet share per winery.

Not to mention economic downturns, inflation, pandemics, and global transportation costs. pic.twitter.com/zulG5Om2iz

— Paul Mabray (@pmabray) April 22, 2023

It's a scary thought, that tasting room visitation was down 22% in March and 21% YTD across the nine regions Community Benchmark covers. And our own tasting room traffic was down 22% in March, exactly on trend with the broader community. But I think there's good reason to expect that data to improve, and fast. After the coldest, wettest winter in the last three decades, as the calendar turned from March to April, spring arrived here in California. But March was definitely more wintery than spring-like:

There weren't many days that weren't rainy, and even those days weren't conducive to relaxing outside. March saw 20 days with measurable rainfall and an average high temperature of 56.9°F. There was only one weekend day with highs above 60°F and no rain. Combine that with headlines in every major California newspaper about extratropical cyclones, atmospheric rivers, levee breaches, and evacuation orders, and it's no surprise that people decided to hunker down at home rather than braving the highways in search of wine experiences. It's frankly a wonder our tasting room traffic held up as well as it did. This is in stark contrast to the spring of 2022, where we saw only six rainy days in January, February, and March combined. That wasn't ideal for the vines, but it was great for winery visitation.

This chart combines our high and low temperatures and the daily rainfall for each day since the beginning of March:

The contrast between March and April couldn't be more dramatic. The rain ended. Average high temperatures have been 69.2°F, about 13°F warmer than April. This nicer weather has been reflected in the percentage of people who've chosen to sit outside for their tastings here. In March it was just 45% of people who chose to be outside. Since April began, that number has risen to 87%. And our tasting room traffic has rebounded nicely, up 1% over 2022 since the beginning of April.

Sure, there are potential threats to the tasting room model on the horizon, both short-term ones like inflation and the slowing economy, and longer-term threats like changing demographics of wine consumers and the high cost of wine country visits. But I don't think that's the primary cause of what we've seen so far this year. For that, just look to the skies. 

Happy spring, everyone.

We Celebrate a Meaningful Honor: the 2023 California Green Medal for Environment

Last week I made the long drive up to Saint Helena to speak at Napa RISE, the event created last year by Napa Green's Anna Brittain and Martin Reyes, MW to bring focus to the urgency and opportunity the wine community has to address environmental issues like climate change, resource scarcity, and inequality. The first paragraph of the event's mission statement resonates with me:

The climate crisis is no longer imminent. It is here. It is not someone else’s problem. It is ours. Fires, drought, heat spikes will continue to strike our industry. Coming together as sustainable winegrowing leaders is no longer optional, it is imperative.

It was a huge honor for me to be invited to give a keynote speech in the heart of Napa Valley on the work that we're doing at Tablas Creek. Given Napa's long tradition at the epicenter of American wine, it's more common that speakers and ideas travel the other direction. But I think it was a reflection that we've made a commitment to sustainability central to who we are and that we've been willing to share our experience with others. We have the ability (and, I believe, the obligation) to make positive changes on the 270 acres that we own. But the reality is that this is just a tiny fraction of the acreage used to grow grapes in California. If we can inspire other people to make changes, even incremental ones, across the 615,000 acres of wine grapes in our state, that's where the impacts really start to be significant. And if wine can help lead the way toward greater sustainability within agriculture more broadly, which I think is possible, that's even more impactful. This photo from Napa RISE, where I'm flanked by the event's two founders, was taken just after my talk (note the elated relief): 

The opportunity to share what we're doing with a wider audience is the reason I'm particularly proud of having received our second California Green Medal a few weeks ago. The Green Medal program was created in 2015 by the California Sustainable Winegrowing Alliance to encourage and spread the word about the state's wine-led push to make grape growing and winemaking more environmentally, socially, and economically sustainable. There are four awards given each year, one each for innovation in a winery's environmental efforts, in a winery's community involvement, and in its business practices, as well as an umbrella award for demonstrating vision and leadership in promoting sustainability in all three categories.

We received the Community award back in 2016, and this time around I was hoping for the Leader award. But I'm thrilled that we received the Environment award. The CSWA produced a beautiful video in which they announced us as the award winner:

The effort of distilling down the most important lessons from our 30+ year quest toward sustainability into a 40-minutes talk helped me group our efforts into four main areas:

Farming. We've been organically farmed since our inception (certified since 2003), farming Biodynamically since 2010 (certified since 2017) and Regenerative Organic Certified (ROC) since 2020. While we've continued the earlier certifications, what we love about ROC is that it is a rigorous and scientific but holistic look at the farm ecosystem. You are required to take actions that build healthy soils rich in organic matter (think cover crops, incorporating grazing flocks, composting, biochar, and reducing tilling) while also building biodiversity and developing natural controls over things like pests, weeds, and fertility. You are required to measure the impact of your choices to show that they're having the desired effect. And you're required to invest in your farmworkers -- the team that has their boots on the ground and their hands on the vines -- through paying living wages and providing ongoing training.

Resource Use. The resources that a vineyard and winery is most dependent upon are water and energy. We've invested in conserving both. For water, we've established roughly 40% of our planted acreage wide-spaced and dry-farmed, while weaning the older, closer-spaced blocks off of irrigation. In the cellar, we've converted most of our cleaning from water to steam, and capture our winery waste water in a wetland area that allows us to reuse it while providing habitat for birds and amphibians. Overall, even in a dry year like 2022 we use something like 80% less water per acre than the average Paso Robles vineyard. After a wet winter like our most recent one, we'll use even less. For energy, we've installed four banks of solar panels -- the first back in 2006 -- which together produced 402,906 kWh of energy in 2022, or 102% of our total energy use. After all, if there's a natural resource we have in abundance in Paso Robles, it's sun.

Packaging. The biggest revelation for me in the first carbon footprint analysis I did here was that packaging (and shipping, which is largely dependent upon your packaging choices) together make up more than half the carbon footprint of the average California winery. That realization is what has driven us to lightweight our bottles, to invest in kegs for wholesale and our tasting room, and to make our first forays into boxed wine. It's also why we've been looking harder at how we get our wine to our customers. The carbon footprint of air shipping is something like seven times greater per mile than ground shipping. So we've been looking to refrigerated trucks to bring our wine club members' wines to warehouses in Missouri and New York, from where they can go ground rather than air to members nearby, all without having the wines sit in transit. Win-win.

Advocacy. As I mentioned in my intro, we want to be the pebble that starts an avalanche. That means choosing to support organizations and events (like the Regenerative Organic Alliance and Napa RISE) that make inspiring change a part of their mission. It means hosting workshops here -- both for other growers and winemakers and for the general public -- where we share what we do. It means being a resource to other vineyards and wineries who are interested in following us down this path. And it means communicating why we're making the choices that we're making, whether that be here on the blog, in our consumer marketing through email and social media, or in the voices that we amplify through our partnerships and our conversations. It also means investing in the certifications, not just the practices, to help those certifications and the practices they support make it into the mainstream.    

It was interesting for me, after going back to how we communicated sustainability when we received our last Green Medal in 2016, to see how much the conversation around sustainability has changed. At that time, we essentially presented a laundry list of all the things we were working on in the categories they asked about: water use, soil & nutrition management, pest management, biodiversity & wildlife conservation, energy efficiency & greenhouse gas mitigation, human resources, solid waste management, and neighbors & community. Since that time, we've seen organizations spring up -- most notably for us the ROC program, but also the International Wineries for Climate Action and Porto Protocol focused directly on mitigating wine's contribution to climate change -- that are coordinating best practices and assembling coalitions so that membership means committing to a thought-out, coherent collection of practices. For example, anyone with an ROC seal on their label will have implemented gold standard practices within farming and resource management, as well as in animal welfare and farmworker fairness. You don't need to go through a checklist and wonder, for example, if they're conserving water as well as eliminating synthetic chemicals, or paying their workers fairly as well as embracing solar power. The rise of these organizations means we're not each making it up as we go along, and doing our best to communicate why this matters. We have a village at our backs.

One thing that hasn't changed: seven years ago, I commented that I thought the wine community was uniquely positioned to lead California agriculture toward sustainability. I still believe that's the case. Grapevines are very long lived, so vineyards can invest in long-term solutions. Most vineyards and wineries are family-owned, so there's the incentive to conserve for the future rather than just to chase the next quarterly profit. Wine is a value-added product, where the efforts we make toward sustainability -- which generally result in longer-lived vines and better grapes -- can be rewarded by higher prices in the marketplace. And the tools we have, through email, social media, and blogs like this one, give us unprecedented access to our customers and the chance to share why we believe that the sustainability investments we're making are important and offer value to them.

There are so many ways that a winery can move toward a more sustainable future. As I finished my Napa RISE talk by saying, that can feel paralyzing. But none of us should feel intimidated by all the ways that we can work toward sustainability, or even better, regeneration. No one should feel like they're failing if they don't invest everywhere. But there are no free passes, either. As Napa RISE reminds us, it's no longer optional. It's imperative.

Elevating the virtual experience thanks to Master the World

By Ian Consoli

It is no mystery that I am a huge fan of virtual events for wine club members. We introduced semi-annual virtual pickup parties to accommodate the release of our wine club shipments in fall 2020. We started these virtual events during COVID when we had no choice, but elected to continue them because their benefits in access, intimacy, and convenience were significant. Wine Club members from around the country continue to express their gratitude through emails and social media comments for allowing them to connect with us from afar. Viewership of the events remains consistent, participation remains high, and the conversations started by viewer questions continue to bring value. From my conclusion in a blog I wrote in 2021 on the virtual pickup parties:

We're excited to continue to host this kind of event in the future. We're meeting our members where they are, we're teaching them new recipes, and we're giving them the opportunity to interact with the proprietor, winemaker, and chef.

All-in-all, we can say the virtual events are a success, and we look forward to continuing them. Today, I want to highlight a decision we made that elevated the experience and made the continuation of the series possible: producing tasting packs with Master the World.

It was always clear that we needed an option for guests to taste along with us from home. The first virtual pickup party we did was in the fall and aligned with the latest release of our Esprit de Tablas and Esprit de Tablas Blanc. Those are the only wines we bottle in 375ml packaging, primarily for distribution to restaurants. They worked perfectly as a two-pack for this initial virtual event – not least because restaurants were largely closed at that point, so we had 375ml bottles to spare – but when it came time for our spring shipment, we had no small format bottles to work with. As with any of our virtual tastings, we could invite attendees to pick one Tablas Creek wine to enjoy with the broadcast (from their shipment or not), but we needed something more.

We evaluated repackaging our 750mL bottles into 187mL but faced four significant hurdles.

• Technology: rebottling wines and having them emerge in good shape is a challenge that requires the purchase of specialized equipment and comes with a learning curve.
• Labor: rebottling would pull our cellar team away from their tasks for one to two full days. There's the cost to pay employees for those days and an opportunity cost of what else they would have done.
• Packaging: small batches of anything are expensive. Having to source new bottles and screwcaps, print new labels, and make sure that everything was compliant with the TTB was a non-trivial challenge, and expensive to boot.
• Shipping: the sample kits we proposed must ship around the country. That meant sourcing shipping boxes, negotiating shipping prices, and navigating different states' restrictions on bottle-size limits. Another hurdle for staying compliant.

That is when Master the World (MTW) came on our radar. Founded by Master Sommelier Evan Goldstein and Wine Business pro Limeng Stroh, MTW was created to help sommeliers studying for exams to taste wines from around the world without having to deal with the cost and challenge of sourcing full bottles. To facilitate this, MTW rebottles 750 mL bottles to 187 mL format and builds and ships tasting kits all over the country. Well, that sounded exactly like what were are looking for. Plus, they're pretty darn cute!

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After a call with the founders, we had a solution on our hands. Master the World has a system they developed where every bottle gets tested to ensure it is sound. They rebottle under a layer of inert gas, so the wine gets into the 187ml bottles in good shape. They solved our labor issues by taking on the entire process. All we needed to do was send a few cases of each of the wines in our VINsider Classic Shipment to their facility in Northern California, and they took it from there. They took on the TTB for label approval, and as of spring 2022, they even started making custom labels that match our full-size bottles. The kits sell through Master the World, not Tablas Creek. That allows them to handle all the shipping and compliance, and their licenses enable them to ship to even more states than we can.

We saw an opportunity to allow our virtual attendees to taste all six wines in our classic shipment and went for it. The kits sell for $99, which is manageable for our members and allows us to break even between the cost of wine and MTW's services. Guests purchased all 100 kits we made the first time through Master the World and the 80-kit runs we did for subsequent virtual pickup parties. We found a solution by finding the right partner, and we are delighted with the results for our members.

Our next Virtual Pickup Party is March 24^th, 2023, and the newest set of tasting kits are available now through Master the World's website.

Need another incentive to move to lightweight glass? How about $2.2 million over 14 years?

In recent months we've been thinking a lot about alternatives to the glass bottle. We've been focusing on reusable stainless steel kegs for sale to restaurants and wine bars and for our tasting room. We've put our first few wines in boxes, and received an enthusiastic response. That's important; finding packaging for wines that allow us to forego the bottle entirely is a key part of moving wine to a more sustainable future. But the reality is that no one has come up with a package that's comparable to glass for wines that are meant to age. Its combination of inertness, impermeability, durability, and track record means that most of our wines are likely to remain packaged in glass for the foreseeable future. That's why I'm so happy that we made the call back in 2010 to move to lightweight glass for all our wines.

Lightweight glass has a number of advantages. It takes fewer raw materials and less energy to make. It weighs less empty and full, so cases require less fuel to transport. You can fit more pallets on a truck before you reach the truck's weight limit. It makes bottles that are easier to pour and fit better in most people's wine racks. And according to the California Sustainable Winegrowing Alliance, a winery can reduce its total carbon footprint by 10% just by moving from average glass bottles (around 23 ounces each) to lightweight glass (around 16). If they instead are using a heavy bottle (something like 30 ounces, and there are even heavier bottles out there) the savings are even more substantial: something like 22%. From the CSWA's report:

All those are good reasons to move to lighter bottles. And those, along with the perception that our packaging was out of step with the environmental initiatives we'd implemented in the vineyard, are pretty much the reasons we did so. From a blog I wrote in 2010:

As we thought about the challenge and looked at bottle after bottle we came to the conclusion that the aesthetic idea that a broader, taller bottle is higher quality may be becoming a relic of a more profligate age, in the same way that it's easy to imagine a future where the luxury SUV -- for a time the epitome of solid, prosperous respectability -- carries an ever-greater implication of environmental tone-deafness.

For all that we knew that lighter glass costs less to make and transport, that consideration wasn't central to our decision. So when I was asked by a writer last week how much we were saving by using lighter glass, I needed to calculate it. When I did, I didn't believe what I had learned. That decision, back in 2010, has saved us something like $2,236,346 over the last 14 years. To come to this figure, I looked at just two sources of cost: what we pay for the bottles themselves, and what we pay to ship the filled bottles to our customers via UPS and FedEx. First, a little then-and-now. In our pre-2010 period, we were using two different bottles. One was a somewhat-lighter-than-average bottle, around 19 ounces, which we used for around 80% of our production. The other was a big, impressive, heavy bottle, modeled after the one used at Beaucastel, that weighed 31.5 ounces and which we reserved for the Esprit de Beaucastel, Esprit de Beaucastel Blanc, and Panoplie. We put about 20% of our production in that heavy bottle.

Looking back at our invoices that show what we paid for our new 16.5 ounce bottle vs. what we were paying for the previous bottles gives us the first figure. When we made the move, we paid $0.60/bottle less than the heavy bottle, and a little more than $0.06/bottle less than the mid-weight bottle we had been using. At our average 30,000 case/year (360,000 bottle/year) output, that produced a savings of $43,440 per year for the 20% of our production that had been packaged in heavy glass, and $19,760 for the 80% of our production that had been going into the mid-weight bottle. Add them up, and that's $63,200 per year in savings on glass purchases.

For the shipping, we looked at what we're charged by UPS and FedEx to ship our wines to our customers. It's not as simple as just calculating the reduction in weight, because shippers charge based on a combination of package dimensions and weight, but there are still significant savings. The average cost increase to ship mid-weight bottles vs. our current lightweight bottles would be about 5%. The average increase were we to ship heavy bottles (which weigh 30.6% more full than our current bottles) would be 16%. Last year, we spent $1,340,820 on shipping wine. It's our single largest expense after payroll. Adding 5% to our costs of shipping the 80% of our production that was in mid-weight bottles would increase that bill by $53,633 per year. Adding 16% to our costs of shipping the 20% in heavy bottles would add another $42,906. Together that's $96,539 of additional shipping costs that we'd be incurring now if we were still using the bottle mix we were in 2009. 

Add the $63,200 to the $96,539 and you get $159,739 per year. Over 14 years that adds up to $2,236,346. Wowza.

It's worth noting that this almost certainly understates the savings. Glass has gotten more expensive over the last 14 years, so the difference between lighter and heavier bottles has likely increased. I didn't try to calculate the difference in truckloads of palletized wine going our for distribution or to our shipping fulfilment provider. I didn't add in the greater physical footprint needed for the larger cases that are needed for larger bottles. And we were only using heavy bottles for 20% of our wine. If we'd been using 100% heavy bottles and had made this switch, our savings would have calculated out at $446,211 per year.

It seems like we're reaching a tipping point on moving toward lighter glass, driven by advocacy within the industry (from groups like the IWCA) and from press (shout-out to Jancis Robinson for being at the forefront). I'm hopeful that wineries are doing this from a genuine commitment to sustainability. But if they're not, there are other incentives out there. Millions of small, green, rectangular ones.